Schedule	Billing and Collection Track
	Pre-Conference Workshop- Thursday, December 1, 2011
11:00am – 1:00pm	Early Registration/ Exhibits
1:00pm – 5:00pm	Performing a Successful Audit
	Planning for an audit is equally as important as the execution. Ensure a successful audit by planning ahead and performing the audit with integrity.
Presenter:	Joseph Newsome, CPC®, CPC®-I, CPC®O, CEMC™, HCS, HAS
2:45pm – 3:00pm	Refreshment Break/ Exhibits
	Main Conference Sessions Day 1 – Friday, December 2, 2011
8:00am – 9:00am	Registration/ Refreshments/ Exhibits
9:00am – 10:00am	Bridging the Gap: Billing vs Coding
	Explore common office models of staffing in the office of billing and coding staff. How one relates and affects the other. Closing communication gaps to ensure success.
Presenter:	Joseph Newsome, CPC®, CPC®-I, CPC®O, CEMC™, HCS, HAS
10:00am-10:15am	Refreshment Break/ Exhibits
10:15am-12:15pm	Appeals and Denials Management
	Did you know that many denials, in fact, are NOT valid? Whether they’re due to a simple typo on a claim or a payer’s oversight, you have the right to know on your carrier or intermediary’s door and argue your case. And fortunately, recouping your denied payment is really quite simple- if you know the ins and outs of the appeals process. Part of managing the accounts receivable and increasing revenue includes the appeals process. But add that the defensive measure of Denials management, performing Root Cause analysis, looking for where the denials are coming from, why the denials are happening and what can be done up front to avoid them to begin with. Let’s explore these topics together.
Presenter:	Barbara Cobuzzi, MBA, CPC®, CENTC™, CPC-H®, CPC-P®, CPC®-I, CHCC
12:15pm – 1:15pm	Lunch/ Exhibits
1:15pm-2:15pm	Billing & Collecting is a SNAP
	We all like an acronym that we can remember after a presentation but what about one that works? In this session the group will learn how to make the billing and collecting process flow easier. The group will be able to apply a method to their billing and collecting process that works. (Application)
Presenter:	Deresa Claybrook, MS, RHIT
2:15pm-3:15pm	Navigating the job Market: Where’s My Piece of the Pie?
	The audience will be able to take a look at their skills and analyze them and then decided what career track inside the Billing and Collection arena they need to concentrate on. They will be shown some steps to take to locating a non advertised position, obtain an interview and asking for a job. (Analyze)
Presenter:	Deresa Claybrook, MS, RHIT
3:15pm-3:30pm	Refreshment Break/ Exhibits
3:30pm-4:30pm	PQRI- Tips, Tools and Tracking
	This interactive session will detail the latest measure changes for PQRI reporting for 2012 and make it easy for your practice to gear up in the next month to begin reporting for that 1% bonus.
Presenter:	Jill Young, CPC®, CEDC™, CIMC™™
5:00pm-6:00 pm	Reception and Fellowship
	Main Conference Sessions Day 2 – Saturday, December 3, 2011
8:00am – 9:00am	Breakfast/ Exhibits
9:00am – 10:00am	Modifiers, its$ About the Money
	Modifiers are an integral part of CPT and a key to coding and being reimbursed correctly. This class looks at the different modifiers, where they can be used (with what codes) and how they can be used. Additionally, specific examples are reviewed for each modifier.
Presenter:	Barbara Cobuzzi, MBA, CPC®, CENTC™, CPC-H®, CPC-P®, CPC®-I, CHCC
10:00am-10:15am	Refreshment Break/ Exhibits
10:15am-11:15am	Meeting Staffing Changing Needs for Billing
	Staffing costs are every increasing as the overhead involved with collecting a dollar goes up. What can a practice do to address the increasing costs of staffing, optimize collections and still provide a good work place for their staff. This course looks at the alternatives open to practices and their billing operations that need to address these challenges.
Presenter:	Barbara Cobuzzi, MBA, CPC®, CENTC™, CPC-H®, CPC-P®, CPC®-I, CHCC
11:15am-12:15pm	Where’s the Money?
	This session describes the insurance paying process and where things can be missed that can hold up the cash flow. The attendees after this session will be able to respond to an insurance request. (Knowledge)
Presenter:	Deresa Claybrook, MS, RHIT
12:15pm – 1:15pm	Lunch/ Exhibits
1:15pm-2:15pm	Tracking Claims in Today’s Medical Practice
	This presentation provides the audience with an overview of how tracking claims affects the medical office today. The group will receive a list of things to do to a claim before the send key is hit. (Knowledge)
Presenter:	Deresa Claybrook, MS, RHIT
2:15pm-3:15pm	Billing and Collecting: Who’s Job is it?
	The group will consider their billing and collection office flow their own job descriptions and be able to decide if there are overlaps. At the end of the session, the group will be able to create a clear line of responsibilities. (Problem-Solve)
Presenter:	Deresa Claybrook, MS, RHIT
3:15pm-3:30pm	Refreshment Break/ Exhibits
3:30pm-4:30pm	Report Management: What do your reports tell you about your practice?
	This session will focus on running reports for the office that count. The participants will be able to interpret forms so that they can make them work for them. (Application)
Presenter:	Deresa Claybrook, MS, RHIT